Shipping policy

At ACE Athlete, we’re committed to delivering your performance gear quickly, safely, and efficiently — wherever you train, move, or compete.

1. Order Processing

• All orders are processed within 1–2 business days (excluding weekends and public holidays).

• Once your order is placed, you’ll receive a confirmation email.

• When your order ships, a tracking number will be sent to your registered email or phone number.

  2. Shipping Times & Delivery

  We currently ship across India through trusted courier partners (e.g., Bluedart, Delhivery, and DTDC).

  Region	Estimated Delivery Time
  Metro Cities	2–5 business days
  Other Urban Areas	3–7 business days
  Remote / Rural Areas	5–10 business days

  Please note: Delivery times may vary due to factors beyond our control (e.g., weather, local courier delays, holidays).

   

  3. Shipping Charges

  • Free standard shipping on all prepaid orders above ₹999.

  • For orders below ₹999, a flat shipping fee of ₹49 applies.

  • Express delivery (where available) can be selected at checkout for an additional charge.

  • 4. Order Tracking

    Once your order has shipped, you can:

    • Track your order using the tracking link in your confirmation email, or

    • Visit the “Track Order” section on our website and enter your order ID.

    If your tracking link doesn’t update after 48 hours, please contact our support team.

  • 5. Address Changes & Failed Deliveries

    Please ensure your shipping details are correct before confirming your order.

    • Address changes after dispatch cannot be guaranteed.

    • If a delivery attempt fails due to an incorrect address or unavailability, the order will be returned to our warehouse, and reshipping charges may apply.

    • 7. Support

      Need help with your order or shipping details?
      📩 Email us at support@aceathlete.in
      📞 Or message us via our Contact page on the website.

      We’ll respond within 24 hours on business days.